This section lists some common failed payment reasons and provides recommendations on what to do in order to improve the situation.
Common failed payment explainations
- Insufficient funds
- Expired or canceled payment method
- Multiple attempts that led to a temporary block by Mollie
- VPN use during transaction process
- Failed 3DS authentication
- Closed bank account
- Issuer declined the transaction
- In India: payment was blocked due to RBI regulations
- Your bank or payment provider doesn't have your correct details
- International regulations prevent Mollie from proceeding a subscription payment that comes from your country
What can I do?
- Try a different payment method
- Wait between 2 hours and 48 hours before trying again as it might be a temporary connection issue
- Get in touch with your bank, issuer or payment provider
Still not working?
If ever the issue persists and you would like to subscribe with a different method, please contact us.
We also accept Paypal, Cryptocurrencies and credit card payments via alternative payment processors.
Would like to proceed with a specific Method you have in mind? Let us know!