Suparise Help

Suparise Help

  • Contact us
  • Go to Suparise

›Troubleshooting

Setup

  • How to get started?
  • Now what?
  • I can’t connect my Instagram
  • How do I set up my account?
  • How to use proxies?
  • How do I define my targets?
  • How do I find location urls?
  • Block lists

FAQ

    General

    • How many followers will I get?
    • Are the followers I am gaining real?
    • Is it safe to use Suparise?
    • How long does it take to see results?
    • Can I automate multiple accounts?
    • Why should I use only one automation service?

    Features

    • How does Liking work?
    • How does Following work?
    • How does Unfollowing work?
    • Can I automate commenting with Suparise?
    • Can I automate DM with Suparise?

    Instagram

    • If I stop my Suparise subscription, will my followers disappear?
    • Can my Instagram account be set to private?
    • Can I change my Instagram username?
    • Can I use my Instagram account while using Suparise?

Billing

  • How long is the free trial?
  • Where can I find my invoices?
  • Can I change my credit card?
  • Why is my subscription suspended?
  • Refunds & Cancellation

Troubleshooting

  • I can’t connect my Instagram
  • Why is my subscription suspended?
  • Why is my payment failing?
  • Action Blocks
  • Disconnections
  • Authentication and 2FA

I can’t connect my Instagram account

Make sure Two-Factor Authentication is disabled on your Instagram account

Two-Factor Authentification needs to be disabled in order to connect your Instagram account and automate activity.

To disable Two-Factor Authentification:

  • Open instagram
  • Go to your Profile
  • Go to Settings
  • Scroll down to the Privacy and Security section
  • Tap on Two-Factor Authentication
  • Make sure it's off


Unusual Login Attempt verification

Some accounts might require an additional verification step. After you've entered your Username and Password, you might come accross this screen on Suparise.

Instagram security checkpoint

Follow these steps

  • Open Instagram
  • Tap on "This was me"

If Instagram sends you a 6-digit verification code, please copy-paste it into Suparise

If you still cannot connect, please contact us


Are you stuck on the Connect Instagram page?

Connect Instagram

If you get the following error message: invalid_credentials, please verify your username and password.

If you still cannot connect or get the following error message: unexpected_error, please contact us

← Refunds & CancellationWhy is my subscription suspended? →
  • Make sure Two-Factor Authentication is disabled on your Instagram account
  • Unusual Login Attempt verification
  • Are you stuck on the Connect Instagram page?
Copyright © 2023 Suparise: Get more Instagram followers. Automatic & Organic Instagram growth service.